Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 24672
VM0024672Membermember24672@example.test · +601110024672 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
210
Current loyalty balance
Lifetime Spend
RM 263
Across 11 visits
Total Visits
11
Since 2026-02-07
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
64d
2026-08-06
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
210 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 6
Outlet purchase
2026-07-25 · Member activity · RM 19.50
App session
2026-07-13 · OPLUMO Outlet 6
Points credited
2026-07-01 · Member activity · RM 22.10
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 6
Outlet purchase
2026-06-07 · Member activity · RM 24.70
Points credited
2026-05-26 · OPLUMO Outlet 6
Outlet purchase
2026-05-14 · Member activity · RM 27.30