Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 24682
VM0024682Silvermember24682@example.test · +601110024682 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,129
Current loyalty balance
Lifetime Spend
RM 1,411
Across 10 visits
Total Visits
10
Since 2025-12-25
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
126d
2026-06-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,129 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 16
Outlet purchase
2026-05-24 · Member activity · RM 94.50
App session
2026-05-12 · OPLUMO Outlet 16
Points credited
2026-04-30 · Member activity · RM 107.10
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 16
Outlet purchase
2026-04-06 · Member activity · RM 119.70
Points credited
2026-03-25 · OPLUMO Outlet 16
Outlet purchase
2026-03-13 · Member activity · RM 132.30