Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 24729
VM0024729Goldmember24729@example.test · +601110024729 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
4,649
Current loyalty balance
Lifetime Spend
RM 5,812
Across 31 visits
Total Visits
31
Since 2024-11-01
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
167d
2026-04-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,649 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 12
Outlet purchase
2026-04-13 · Member activity · RM 134.25
App session
2026-04-01 · OPLUMO Outlet 12
Points credited
2026-03-20 · Member activity · RM 152.15
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 12
Outlet purchase
2026-02-24 · Member activity · RM 170.05
Points credited
2026-02-12 · OPLUMO Outlet 12
Outlet purchase
2026-01-31 · Member activity · RM 187.95