Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 24765
VM0024765Silvermember24765@example.test · +601110024765 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,660
Current loyalty balance
Lifetime Spend
RM 2,075
Across 34 visits
Total Visits
34
Since 2025-02-05
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,660 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 14
Outlet purchase
2026-09-10 · Member activity · RM 44.25
App session
2026-08-29 · OPLUMO Outlet 14
Points credited
2026-08-17 · Member activity · RM 50.15
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 14
Outlet purchase
2026-07-24 · Member activity · RM 56.05
Points credited
2026-07-12 · OPLUMO Outlet 14
Outlet purchase
2026-06-30 · Member activity · RM 61.95