Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 24772
VM0024772Goldmember24772@example.test · +601110024772 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
3,355
Current loyalty balance
Lifetime Spend
RM 4,194
Across 43 visits
Total Visits
43
Since 2024-06-01
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
104d
2026-06-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,355 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 4
Outlet purchase
2026-06-15 · Member activity · RM 79.50
App session
2026-06-03 · OPLUMO Outlet 4
Points credited
2026-05-22 · Member activity · RM 90.10
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 4
Outlet purchase
2026-04-28 · Member activity · RM 100.70
Points credited
2026-04-16 · OPLUMO Outlet 4
Outlet purchase
2026-04-04 · Member activity · RM 111.30