Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 24773
VM0024773Silvermember24773@example.test · +601110024773 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,069
Current loyalty balance
Lifetime Spend
RM 2,587
Across 16 visits
Total Visits
16
Since 2025-12-20
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,069 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 5
Outlet purchase
2026-09-04 · Member activity · RM 100.50
App session
2026-08-23 · OPLUMO Outlet 5
Points credited
2026-08-11 · Member activity · RM 113.90
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 5
Outlet purchase
2026-07-18 · Member activity · RM 127.30
Points credited
2026-07-06 · OPLUMO Outlet 5
Outlet purchase
2026-06-24 · Member activity · RM 140.70