Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 24784
VM0024784Goldmember24784@example.test · +601110024784 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted Out
Points Balance
3,479
Current loyalty balance
Lifetime Spend
RM 4,349
Across 32 visits
Total Visits
32
Since 2025-03-14
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,479 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 16
Outlet purchase
2026-09-11 · Member activity · RM 125.25
App session
2026-08-30 · OPLUMO Outlet 16
Points credited
2026-08-18 · Member activity · RM 141.95
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 16
Outlet purchase
2026-07-25 · Member activity · RM 158.65
Points credited
2026-07-13 · OPLUMO Outlet 16
Outlet purchase
2026-07-01 · Member activity · RM 175.35