Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 24819
VM0024819Goldmember24819@example.test · +601110024819 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted In
Points Balance
3,060
Current loyalty balance
Lifetime Spend
RM 3,826
Across 19 visits
Total Visits
19
Since 2025-11-14
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,060 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 17
Outlet purchase
2026-09-22 · Member activity · RM 125.25
App session
2026-09-10 · OPLUMO Outlet 17
Points credited
2026-08-29 · Member activity · RM 141.95
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 17
Outlet purchase
2026-08-05 · Member activity · RM 158.65
Points credited
2026-07-24 · OPLUMO Outlet 17
Outlet purchase
2026-07-12 · Member activity · RM 175.35