Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 24828
VM0024828Membermember24828@example.test · +601110024828 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
384
Current loyalty balance
Lifetime Spend
RM 481
Across 13 visits
Total Visits
13
Since 2025-09-13
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
175d
2026-04-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
384 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 9
Outlet purchase
2026-04-05 · Member activity · RM 36.00
App session
2026-03-24 · OPLUMO Outlet 9
Points credited
2026-03-12 · Member activity · RM 40.80
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 9
Outlet purchase
2026-02-16 · Member activity · RM 45.60
Points credited
2026-02-04 · OPLUMO Outlet 9
Outlet purchase
2026-01-23 · Member activity · RM 50.40