Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 24834
VM0024834Membermember24834@example.test · +601110024834 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
505
Current loyalty balance
Lifetime Spend
RM 632
Across 12 visits
Total Visits
12
Since 2025-10-08
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
505 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 15
Outlet purchase
2026-04-12 · Member activity · RM 52.50
App session
2026-03-31 · OPLUMO Outlet 15
Points credited
2026-03-19 · Member activity · RM 59.50
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 15
Outlet purchase
2026-02-23 · Member activity · RM 66.50
Points credited
2026-02-11 · OPLUMO Outlet 15
Outlet purchase
2026-01-30 · Member activity · RM 73.50