Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 24845
VM0024845Membermember24845@example.test · +601110024845 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
354
Current loyalty balance
Lifetime Spend
RM 443
Across 14 visits
Total Visits
14
Since 2025-10-08
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
132d
2026-05-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
354 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 9
Outlet purchase
2026-05-18 · Member activity · RM 19.50
App session
2026-05-06 · OPLUMO Outlet 9
Points credited
2026-04-24 · Member activity · RM 22.10
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 9
Outlet purchase
2026-03-31 · Member activity · RM 24.70
Points credited
2026-03-19 · OPLUMO Outlet 9
Outlet purchase
2026-03-07 · Member activity · RM 27.30