Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 24846
VM0024846Silvermember24846@example.test · +601110024846 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
2,220
Current loyalty balance
Lifetime Spend
RM 2,775
Across 18 visits
Total Visits
18
Since 2025-06-24
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
166d
2026-04-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,220 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 10
Outlet purchase
2026-04-14 · Member activity · RM 109.50
App session
2026-04-02 · OPLUMO Outlet 10
Points credited
2026-03-21 · Member activity · RM 124.10
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 10
Outlet purchase
2026-02-25 · Member activity · RM 138.70
Points credited
2026-02-13 · OPLUMO Outlet 10
Outlet purchase
2026-02-01 · Member activity · RM 153.30