Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 24847
VM0024847Goldmember24847@example.test · +601110024847 · Preferred outlet: OPLUMO Outlet 11
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,731
Current loyalty balance
Lifetime Spend
RM 3,414
Across 31 visits
Total Visits
31
Since 2025-03-14
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,731 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 11
Outlet purchase
2026-08-24 · Member activity · RM 82.50
App session
2026-08-12 · OPLUMO Outlet 11
Points credited
2026-07-31 · Member activity · RM 93.50
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 11
Outlet purchase
2026-07-07 · Member activity · RM 104.50
Points credited
2026-06-25 · OPLUMO Outlet 11
Outlet purchase
2026-06-13 · Member activity · RM 115.50