Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 24849
VM0024849Membermember24849@example.test · +601110024849 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted Out
Points Balance
295
Current loyalty balance
Lifetime Spend
RM 369
Across 11 visits
Total Visits
11
Since 2025-11-18
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
145d
2026-05-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
295 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 13
Outlet purchase
2026-05-05 · Member activity · RM 29.25
App session
2026-04-23 · OPLUMO Outlet 13
Points credited
2026-04-11 · Member activity · RM 33.15
Win-back campaign delivered
2026-03-30 · OPLUMO Outlet 13
Outlet purchase
2026-03-18 · Member activity · RM 37.05
Points credited
2026-03-06 · OPLUMO Outlet 13
Outlet purchase
2026-02-22 · Member activity · RM 40.95