Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 24871
VM0024871Silvermember24871@example.test · +601110024871 · Preferred outlet: OPLUMO Outlet 1
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,069
Current loyalty balance
Lifetime Spend
RM 1,337
Across 10 visits
Total Visits
10
Since 2026-04-03
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,069 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 1
Outlet purchase
2026-08-31 · Member activity · RM 112.50
App session
2026-08-19 · OPLUMO Outlet 1
Points credited
2026-08-07 · Member activity · RM 127.50
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 1
Outlet purchase
2026-07-14 · Member activity · RM 142.50
Points credited
2026-07-02 · OPLUMO Outlet 1
Outlet purchase
2026-06-20 · Member activity · RM 157.50