Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 24888
VM0024888Goldmember24888@example.test · +601110024888 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted In
Points Balance
4,219
Current loyalty balance
Lifetime Spend
RM 5,274
Across 43 visits
Total Visits
43
Since 2024-09-12
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,219 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 1
Outlet purchase
2026-09-26 · Member activity · RM 121.50
App session
2026-09-14 · OPLUMO Outlet 1
Points credited
2026-09-02 · Member activity · RM 137.70
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 1
Outlet purchase
2026-08-09 · Member activity · RM 153.90
Points credited
2026-07-28 · OPLUMO Outlet 1
Outlet purchase
2026-07-16 · Member activity · RM 170.10