Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 24908
VM0024908Goldmember24908@example.test · +601110024908 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,646
Current loyalty balance
Lifetime Spend
RM 5,808
Across 44 visits
Total Visits
44
Since 2024-07-16
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,646 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 4
Outlet purchase
2026-08-17 · Member activity · RM 79.50
App session
2026-08-05 · OPLUMO Outlet 4
Points credited
2026-07-24 · Member activity · RM 90.10
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 4
Outlet purchase
2026-06-30 · Member activity · RM 100.70
Points credited
2026-06-18 · OPLUMO Outlet 4
Outlet purchase
2026-06-06 · Member activity · RM 111.30