Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 24955
VM0024955Silvermember24955@example.test · +601110024955 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted In
Points Balance
2,268
Current loyalty balance
Lifetime Spend
RM 2,836
Across 38 visits
Total Visits
38
Since 2024-11-01
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,268 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 17
Outlet purchase
2026-08-17 · Member activity · RM 49.50
App session
2026-08-05 · OPLUMO Outlet 17
Points credited
2026-07-24 · Member activity · RM 56.10
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 17
Outlet purchase
2026-06-30 · Member activity · RM 62.70
Points credited
2026-06-18 · OPLUMO Outlet 17
Outlet purchase
2026-06-06 · Member activity · RM 69.30