Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 24960
VM0024960Membermember24960@example.test · +601110024960 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
59
Current loyalty balance
Lifetime Spend
RM 74
Across 2 visits
Total Visits
2
Since 2026-07-28
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
55d
2026-08-15
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
59 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 5
Outlet purchase
2026-08-03 · Member activity · RM 33.00
App session
2026-07-22 · OPLUMO Outlet 5
Points credited
2026-07-10 · Member activity · RM 37.40
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 5
Outlet purchase
2026-06-16 · Member activity · RM 41.80
Points credited
2026-06-04 · OPLUMO Outlet 5
Outlet purchase
2026-05-23 · Member activity · RM 46.20