Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 24969
VM0024969Silvermember24969@example.test · +601110024969 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,292
Current loyalty balance
Lifetime Spend
RM 2,866
Across 26 visits
Total Visits
26
Since 2025-06-06
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,292 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 14
Outlet purchase
2026-08-18 · Member activity · RM 81.00
App session
2026-08-06 · OPLUMO Outlet 14
Points credited
2026-07-25 · Member activity · RM 91.80
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 14
Outlet purchase
2026-07-01 · Member activity · RM 102.60
Points credited
2026-06-19 · OPLUMO Outlet 14
Outlet purchase
2026-06-07 · Member activity · RM 113.40