Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 24987
VM0024987Silvermember24987@example.test · +601110024987 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted In
Points Balance
1,586
Current loyalty balance
Lifetime Spend
RM 1,983
Across 19 visits
Total Visits
19
Since 2025-11-11
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
8d
2026-10-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,586 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 15
Outlet purchase
2026-09-19 · Member activity · RM 88.50
App session
2026-09-07 · OPLUMO Outlet 15
Points credited
2026-08-26 · Member activity · RM 100.30
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 15
Outlet purchase
2026-08-02 · Member activity · RM 112.10
Points credited
2026-07-21 · OPLUMO Outlet 15
Outlet purchase
2026-07-09 · Member activity · RM 123.90