Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 24993
VM0024993Membermember24993@example.test · +601110024993 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
883
Current loyalty balance
Lifetime Spend
RM 1,104
Across 14 visits
Total Visits
14
Since 2025-12-07
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
72d
2026-07-29
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
883 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 4
Outlet purchase
2026-07-17 · Member activity · RM 54.75
App session
2026-07-05 · OPLUMO Outlet 4
Points credited
2026-06-23 · Member activity · RM 62.05
Win-back campaign delivered
2026-06-11 · OPLUMO Outlet 4
Outlet purchase
2026-05-30 · Member activity · RM 69.35
Points credited
2026-05-18 · OPLUMO Outlet 4
Outlet purchase
2026-05-06 · Member activity · RM 76.65