Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 25008
VM0025008Membermember25008@example.test · +601110025008 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted Out
Points Balance
833
Current loyalty balance
Lifetime Spend
RM 1,042
Across 14 visits
Total Visits
14
Since 2025-08-26
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
175d
2026-04-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
833 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 2
Outlet purchase
2026-04-05 · Member activity · RM 46.50
App session
2026-03-24 · OPLUMO Outlet 2
Points credited
2026-03-12 · Member activity · RM 52.70
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 2
Outlet purchase
2026-02-16 · Member activity · RM 58.90
Points credited
2026-02-04 · OPLUMO Outlet 2
Outlet purchase
2026-01-23 · Member activity · RM 65.10