Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 25010
VM0025010Silvermember25010@example.test · +601110025010 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,143
Current loyalty balance
Lifetime Spend
RM 1,429
Across 34 visits
Total Visits
34
Since 2024-11-12
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
102d
2026-06-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,143 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 4
Outlet purchase
2026-06-17 · Member activity · RM 35.25
App session
2026-06-05 · OPLUMO Outlet 4
Points credited
2026-05-24 · Member activity · RM 39.95
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 4
Outlet purchase
2026-04-30 · Member activity · RM 44.65
Points credited
2026-04-18 · OPLUMO Outlet 4
Outlet purchase
2026-04-06 · Member activity · RM 49.35