Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 25041
VM0025041Goldmember25041@example.test · +601110025041 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
3,342
Current loyalty balance
Lifetime Spend
RM 4,178
Across 44 visits
Total Visits
44
Since 2024-04-23
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
125d
2026-06-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,342 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 1
Outlet purchase
2026-05-25 · Member activity · RM 87.00
App session
2026-05-13 · OPLUMO Outlet 1
Points credited
2026-05-01 · Member activity · RM 98.60
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 1
Outlet purchase
2026-04-07 · Member activity · RM 110.20
Points credited
2026-03-26 · OPLUMO Outlet 1
Outlet purchase
2026-03-14 · Member activity · RM 121.80