Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 25056
VM0025056Goldmember25056@example.test · +601110025056 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted Out
Points Balance
2,828
Current loyalty balance
Lifetime Spend
RM 3,535
Across 29 visits
Total Visits
29
Since 2025-01-28
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
115d
2026-06-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,828 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 16
Outlet purchase
2026-06-04 · Member activity · RM 73.50
App session
2026-05-23 · OPLUMO Outlet 16
Points credited
2026-05-11 · Member activity · RM 83.30
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 16
Outlet purchase
2026-04-17 · Member activity · RM 93.10
Points credited
2026-04-05 · OPLUMO Outlet 16
Outlet purchase
2026-03-24 · Member activity · RM 102.90