Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 25081
VM0025081Silvermember25081@example.test · +601110025081 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
1,349
Current loyalty balance
Lifetime Spend
RM 1,687
Across 11 visits
Total Visits
11
Since 2026-03-12
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,349 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 7
Outlet purchase
2026-08-27 · Member activity · RM 93.00
App session
2026-08-15 · OPLUMO Outlet 7
Points credited
2026-08-03 · Member activity · RM 105.40
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 7
Outlet purchase
2026-07-10 · Member activity · RM 117.80
Points credited
2026-06-28 · OPLUMO Outlet 7
Outlet purchase
2026-06-16 · Member activity · RM 130.20