Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 25101
VM0025101Goldmember25101@example.test · +601110025101 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,519
Current loyalty balance
Lifetime Spend
RM 3,149
Across 31 visits
Total Visits
31
Since 2024-12-05
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
133d
2026-05-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,519 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 10
Outlet purchase
2026-05-17 · Member activity · RM 88.50
App session
2026-05-05 · OPLUMO Outlet 10
Points credited
2026-04-23 · Member activity · RM 100.30
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 10
Outlet purchase
2026-03-30 · Member activity · RM 112.10
Points credited
2026-03-18 · OPLUMO Outlet 10
Outlet purchase
2026-03-06 · Member activity · RM 123.90