Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 25107
VM0025107Silvermember25107@example.test · +601110025107 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted In
Points Balance
1,326
Current loyalty balance
Lifetime Spend
RM 1,658
Across 18 visits
Total Visits
18
Since 2025-12-07
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
0d
2026-10-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,326 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 16
Outlet purchase
2026-09-27 · Member activity · RM 67.50
App session
2026-09-15 · OPLUMO Outlet 16
Points credited
2026-09-03 · Member activity · RM 76.50
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 16
Outlet purchase
2026-08-10 · Member activity · RM 85.50
Points credited
2026-07-29 · OPLUMO Outlet 16
Outlet purchase
2026-07-17 · Member activity · RM 94.50