Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 25122
VM0025122Silvermember25122@example.test · +601110025122 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,571
Current loyalty balance
Lifetime Spend
RM 1,965
Across 36 visits
Total Visits
36
Since 2024-08-24
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
146d
2026-05-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,571 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 14
Outlet purchase
2026-05-04 · Member activity · RM 38.25
App session
2026-04-22 · OPLUMO Outlet 14
Points credited
2026-04-10 · Member activity · RM 43.35
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 14
Outlet purchase
2026-03-17 · Member activity · RM 48.45
Points credited
2026-03-05 · OPLUMO Outlet 14
Outlet purchase
2026-02-21 · Member activity · RM 53.55