Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 25147
VM0025147Membermember25147@example.test · +601110025147 · Preferred outlet: OPLUMO Outlet 5
WeekendApp User
Consent Status
Opted Out
Points Balance
83
Current loyalty balance
Lifetime Spend
RM 105
Across 2 visits
Total Visits
2
Since 2026-05-26
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
118d
2026-06-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
83 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 5
Outlet purchase
2026-06-01 · Member activity · RM 39.00
App session
2026-05-20 · OPLUMO Outlet 5
Points credited
2026-05-08 · Member activity · RM 44.20
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 5
Outlet purchase
2026-04-14 · Member activity · RM 49.40
Points credited
2026-04-02 · OPLUMO Outlet 5
Outlet purchase
2026-03-21 · Member activity · RM 54.60