Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 25210
VM0025210Silvermember25210@example.test · +601110025210 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,255
Current loyalty balance
Lifetime Spend
RM 2,819
Across 26 visits
Total Visits
26
Since 2025-03-03
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
135d
2026-05-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,255 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 17
Outlet purchase
2026-05-15 · Member activity · RM 77.25
App session
2026-05-03 · OPLUMO Outlet 17
Points credited
2026-04-21 · Member activity · RM 87.55
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 17
Outlet purchase
2026-03-28 · Member activity · RM 97.85
Points credited
2026-03-16 · OPLUMO Outlet 17
Outlet purchase
2026-03-04 · Member activity · RM 108.15