Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 25213
VM0025213Silvermember25213@example.test · +601110025213 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,001
Current loyalty balance
Lifetime Spend
RM 1,252
Across 17 visits
Total Visits
17
Since 2025-07-11
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
167d
2026-04-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,001 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 3
Outlet purchase
2026-04-13 · Member activity · RM 48.00
App session
2026-04-01 · OPLUMO Outlet 3
Points credited
2026-03-20 · Member activity · RM 54.40
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 3
Outlet purchase
2026-02-24 · Member activity · RM 60.80
Points credited
2026-02-12 · OPLUMO Outlet 3
Outlet purchase
2026-01-31 · Member activity · RM 67.20