Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 25221
VM0025221Goldmember25221@example.test · +601110025221 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,469
Current loyalty balance
Lifetime Spend
RM 3,087
Across 23 visits
Total Visits
23
Since 2025-08-04
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
35d
2026-09-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,469 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 11
Outlet purchase
2026-08-23 · Member activity · RM 89.25
App session
2026-08-11 · OPLUMO Outlet 11
Points credited
2026-07-30 · Member activity · RM 101.15
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 11
Outlet purchase
2026-07-06 · Member activity · RM 113.05
Points credited
2026-06-24 · OPLUMO Outlet 11
Outlet purchase
2026-06-12 · Member activity · RM 124.95