Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 25230
VM0025230Membermember25230@example.test · +601110025230 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
338
Current loyalty balance
Lifetime Spend
RM 423
Across 17 visits
Total Visits
17
Since 2025-12-07
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
338 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 3
Outlet purchase
2026-09-09 · Member activity · RM 20.25
App session
2026-08-28 · OPLUMO Outlet 3
Points credited
2026-08-16 · Member activity · RM 22.95
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 3
Outlet purchase
2026-07-23 · Member activity · RM 25.65
Points credited
2026-07-11 · OPLUMO Outlet 3
Outlet purchase
2026-06-29 · Member activity · RM 28.35