Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 25270
VM0025270Membermember25270@example.test · +601110025270 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
946
Current loyalty balance
Lifetime Spend
RM 1,183
Across 20 visits
Total Visits
20
Since 2025-06-19
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
135d
2026-05-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
946 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 9
Outlet purchase
2026-05-15 · Member activity · RM 44.25
App session
2026-05-03 · OPLUMO Outlet 9
Points credited
2026-04-21 · Member activity · RM 50.15
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 9
Outlet purchase
2026-03-28 · Member activity · RM 56.05
Points credited
2026-03-16 · OPLUMO Outlet 9
Outlet purchase
2026-03-04 · Member activity · RM 61.95