Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 25287
VM0025287Silvermember25287@example.test · +601110025287 · Preferred outlet: OPLUMO Outlet 9
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,552
Current loyalty balance
Lifetime Spend
RM 1,940
Across 26 visits
Total Visits
26
Since 2025-07-06
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,552 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 9
Outlet purchase
2026-09-17 · Member activity · RM 66.00
App session
2026-09-05 · OPLUMO Outlet 9
Points credited
2026-08-24 · Member activity · RM 74.80
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 9
Outlet purchase
2026-07-31 · Member activity · RM 83.60
Points credited
2026-07-19 · OPLUMO Outlet 9
Outlet purchase
2026-07-07 · Member activity · RM 92.40