Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 25293
VM0025293Silvermember25293@example.test · +601110025293 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
979
Current loyalty balance
Lifetime Spend
RM 1,224
Across 18 visits
Total Visits
18
Since 2025-06-21
Average Order Value
RM 68
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
169d
2026-04-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
979 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 15
Outlet purchase
2026-04-11 · Member activity · RM 51.00
App session
2026-03-30 · OPLUMO Outlet 15
Points credited
2026-03-18 · Member activity · RM 57.80
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 15
Outlet purchase
2026-02-22 · Member activity · RM 64.60
Points credited
2026-02-10 · OPLUMO Outlet 15
Outlet purchase
2026-01-29 · Member activity · RM 71.40