Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 25358
VM0025358Goldmember25358@example.test · +601110025358 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
3,676
Current loyalty balance
Lifetime Spend
RM 4,595
Across 36 visits
Total Visits
36
Since 2025-01-10
Average Order Value
RM 112
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,676 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 12
Outlet purchase
2026-09-20 · Member activity · RM 84.00
App session
2026-09-08 · OPLUMO Outlet 12
Points credited
2026-08-27 · Member activity · RM 95.20
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 12
Outlet purchase
2026-08-03 · Member activity · RM 106.40
Points credited
2026-07-22 · OPLUMO Outlet 12
Outlet purchase
2026-07-10 · Member activity · RM 117.60