Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 25362
VM0025362Goldmember25362@example.test · +601110025362 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,605
Current loyalty balance
Lifetime Spend
RM 3,257
Across 31 visits
Total Visits
31
Since 2025-02-12
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
64d
2026-08-06
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
2,605 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 16
Outlet purchase
2026-07-25 · Member activity · RM 100.50
App session
2026-07-13 · OPLUMO Outlet 16
Points credited
2026-07-01 · Member activity · RM 113.90
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 16
Outlet purchase
2026-06-07 · Member activity · RM 127.30
Points credited
2026-05-26 · OPLUMO Outlet 16
Outlet purchase
2026-05-14 · Member activity · RM 140.70