Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M2
Michelle 25427
VM0025427Membermember25427@example.test · +601110025427 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
720
Current loyalty balance
Lifetime Spend
RM 901
Across 11 visits
Total Visits
11
Since 2026-04-09
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
720 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 13
Outlet purchase
2026-09-24 · Member activity · RM 63.75
App session
2026-09-12 · OPLUMO Outlet 13
Points credited
2026-08-31 · Member activity · RM 72.25
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 13
Outlet purchase
2026-08-07 · Member activity · RM 80.75
Points credited
2026-07-26 · OPLUMO Outlet 13
Outlet purchase
2026-07-14 · Member activity · RM 89.25