Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 25454
VM0025454Silvermember25454@example.test · +601110025454 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
1,655
Current loyalty balance
Lifetime Spend
RM 2,069
Across 36 visits
Total Visits
36
Since 2025-01-05
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,655 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 6
Outlet purchase
2026-09-15 · Member activity · RM 52.50
App session
2026-09-03 · OPLUMO Outlet 6
Points credited
2026-08-22 · Member activity · RM 59.50
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 6
Outlet purchase
2026-07-29 · Member activity · RM 66.50
Points credited
2026-07-17 · OPLUMO Outlet 6
Outlet purchase
2026-07-05 · Member activity · RM 73.50