Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 25462
VM0025462Silvermember25462@example.test · +601110025462 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
1,104
Current loyalty balance
Lifetime Spend
RM 1,381
Across 23 visits
Total Visits
23
Since 2025-03-30
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,104 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 14
Outlet purchase
2026-04-18 · Member activity · RM 36.75
App session
2026-04-06 · OPLUMO Outlet 14
Points credited
2026-03-25 · Member activity · RM 41.65
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 14
Outlet purchase
2026-03-01 · Member activity · RM 46.55
Points credited
2026-02-17 · OPLUMO Outlet 14
Outlet purchase
2026-02-05 · Member activity · RM 51.45