Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 25479
VM0025479Goldmember25479@example.test · +601110025479 · Preferred outlet: OPLUMO Outlet 14
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,860
Current loyalty balance
Lifetime Spend
RM 3,576
Across 35 visits
Total Visits
35
Since 2024-09-24
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,860 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 14
Outlet purchase
2026-05-17 · Member activity · RM 81.00
App session
2026-05-05 · OPLUMO Outlet 14
Points credited
2026-04-23 · Member activity · RM 91.80
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 14
Outlet purchase
2026-03-30 · Member activity · RM 102.60
Points credited
2026-03-18 · OPLUMO Outlet 14
Outlet purchase
2026-03-06 · Member activity · RM 113.40