Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 25480
VM0025480Membermember25480@example.test · +601110025480 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
578
Current loyalty balance
Lifetime Spend
RM 723
Across 26 visits
Total Visits
26
Since 2025-07-13
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
578 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 15
Outlet purchase
2026-09-24 · Member activity · RM 23.25
App session
2026-09-12 · OPLUMO Outlet 15
Points credited
2026-08-31 · Member activity · RM 26.35
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 15
Outlet purchase
2026-08-07 · Member activity · RM 29.45
Points credited
2026-07-26 · OPLUMO Outlet 15
Outlet purchase
2026-07-14 · Member activity · RM 32.55