Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 25500
VM0025500Silvermember25500@example.test · +601110025500 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,181
Current loyalty balance
Lifetime Spend
RM 1,476
Across 30 visits
Total Visits
30
Since 2024-11-16
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
170d
2026-04-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,181 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 1
Outlet purchase
2026-04-10 · Member activity · RM 30.75
App session
2026-03-29 · OPLUMO Outlet 1
Points credited
2026-03-17 · Member activity · RM 34.85
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 1
Outlet purchase
2026-02-21 · Member activity · RM 38.95
Points credited
2026-02-09 · OPLUMO Outlet 1
Outlet purchase
2026-01-28 · Member activity · RM 43.05