Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 25501
VM0025501Silvermember25501@example.test · +601110025501 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,920
Current loyalty balance
Lifetime Spend
RM 2,401
Across 18 visits
Total Visits
18
Since 2025-09-01
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
97d
2026-07-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,920 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 2
Outlet purchase
2026-06-22 · Member activity · RM 105.00
App session
2026-06-10 · OPLUMO Outlet 2
Points credited
2026-05-29 · Member activity · RM 119.00
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 2
Outlet purchase
2026-05-05 · Member activity · RM 133.00
Points credited
2026-04-23 · OPLUMO Outlet 2
Outlet purchase
2026-04-11 · Member activity · RM 147.00