Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 25531
VM0025531Goldmember25531@example.test · +601110025531 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted In
Points Balance
2,768
Current loyalty balance
Lifetime Spend
RM 3,461
Across 43 visits
Total Visits
43
Since 2024-09-05
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,768 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 15
Outlet purchase
2026-09-19 · Member activity · RM 77.25
App session
2026-09-07 · OPLUMO Outlet 15
Points credited
2026-08-26 · Member activity · RM 87.55
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 15
Outlet purchase
2026-08-02 · Member activity · RM 97.85
Points credited
2026-07-21 · OPLUMO Outlet 15
Outlet purchase
2026-07-09 · Member activity · RM 108.15