Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 25554
VM0025554Silvermember25554@example.test · +601110025554 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,250
Current loyalty balance
Lifetime Spend
RM 2,813
Across 30 visits
Total Visits
30
Since 2025-01-06
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
119d
2026-06-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,250 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 4
Outlet purchase
2026-05-31 · Member activity · RM 60.75
App session
2026-05-19 · OPLUMO Outlet 4
Points credited
2026-05-07 · Member activity · RM 68.85
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 4
Outlet purchase
2026-04-13 · Member activity · RM 76.95
Points credited
2026-04-01 · OPLUMO Outlet 4
Outlet purchase
2026-03-20 · Member activity · RM 85.05