Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 25566
VM0025566Silvermember25566@example.test · +601110025566 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
1,557
Current loyalty balance
Lifetime Spend
RM 1,947
Across 34 visits
Total Visits
34
Since 2025-01-21
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
32d
2026-09-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,557 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 16
Outlet purchase
2026-08-26 · Member activity · RM 45.75
App session
2026-08-14 · OPLUMO Outlet 16
Points credited
2026-08-02 · Member activity · RM 51.85
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 16
Outlet purchase
2026-07-09 · Member activity · RM 57.95
Points credited
2026-06-27 · OPLUMO Outlet 16
Outlet purchase
2026-06-15 · Member activity · RM 64.05